Rick Waters is a veteran of the US Military, Customer Service, and Software Engineering. He chooses to bring his expertise in the area of Service to Others by joining Aleph Technologies as a Certified Scrum Trainer and Agile Coach. Rick’s strengths are focused on Scrum, Enterprise Scrum, Business Agility and Kanban. Rick has contributed to the success of some of the largest Agile Transformations in the Chicagoland area, since 2013. His dedication to service is underscored by his volunteer involvement in educating youths, and helping veterans re-enter the civilian workforce in national non-profit organizations.